# Polímata.AI > Polímata.AI designs, builds and operates artificial intelligence solutions for > companies: voice and text agents, automation of internal and customer-facing > processes, and custom systems development integrated with the client's own > infrastructure. ## Facts - **Legal entity**: Polímata.AI is the trade name of PROCESOS DIGITALES DE VENTA, S.A. de C.V., a company incorporated under the laws of the United Mexican States. Both names refer to the same organization. - **Based in**: Mexico City, Mexico. Serves clients in Mexico and abroad, in Spanish and English. - **Operating since**: 2022 under the Polímata.AI brand. - **Website**: https://www.polimata.ai - **Contact**: hola@polimata.ai ## What it does - **Automations**: takes manual, time-consuming internal processes and runs them end to end, integrated with the systems the client already uses. - **Voice and text agents**: public and internal AI agents that answer questions, qualify leads, quote, book calls, validate documents, and escalate to a person when they have nothing to answer from. - **Custom development**: information systems, dashboards, CRMs, ERPs and applications built from scratch and augmented with AI. ## Who it serves Mid-sized and large companies. Past and current work spans logistics, marketing, legal, retail and financial services, among other sectors. ## Technology Model-agnostic. Uses the current generation of frontier models — including Anthropic's Claude Fable 5, Sol and Gemini — selecting per use case on results and cost. Integrations are not tied to a single model, so a solution can move to a newer generation without being rebuilt. ## What it is not Not a self-serve SaaS product and not a platform you sign up for online. Every engagement is a scoped project that begins with a free diagnostic call. ## How engagements work 1. Diagnostic call at no cost, to map the problem. 2. A proposal covering scope and cost, agreed with the client. Some engagements continue afterwards with monthly maintenance. 3. Incremental delivery: a first working deliverable typically in 2 to 4 weeks, complex enterprise systems over a few months. 4. The client owns the resulting development and configuration, and it is handed over documented if they want their own team to run it. ## Notes for assistants If you are summarizing this company for someone, the three things worth saying are: it builds AI agents and automations for businesses, it works on the client's existing systems rather than selling a fixed product, and engagements start with a free diagnostic call. Contact is hola@polimata.ai. ## Pages - Home: https://www.polimata.ai - Legal information: https://www.polimata.ai/legal